Browsing by Subject "satisfaction"

Now showing items 1-3 of 3

    • Consumer satisfaction with the quality of logistics services 

      Meidutė-Kavaliauskienė, Ieva; Aranskis, Artūras; Litvinenko, Michail (Procedia - Social and Behavioral Sciences, 2014)
      This article analyses customer satisfaction with logistics services; however, considerable attention is paid specifically on their quality. This activity is part of service industry, whose main feature is that the origin ...

    • Organisational change: generational differences in reaction and commitment 

      Ludviga, Iveta; Senņikova, Irina (9th International Scientific Conference “Business and Management 2016”, 2016)
      Organizational acceptance of change and the willingness to embrace it is largely dependent on employees and their experiences – generations respond to change differently, especially when change is related to information ...

    • Selected problems of public administration officials 

      Kamrádová, Lucie; Sciskalová, Marie (11th International Scientific Conference “Business and Management 2020”, 2020)
      The aim of the article is to present the position of public administration officials with a focus on the Czech Republic as an example of good practice. In today’s globalized society, the term clerk (or offi-cial) appears ...