Possibilities to evaluate employee knowledge as a component of knowledge synergy at organisation

Abstract

Knowledge evaluation and management is one of the key tasks in any organisation aiming to improve the efficiency of its activities, create an environment in which employees are unconditionally willing and are able to share their knowledge and generate new knowledge, thus creating a higher added value and a modern, synergy processes-based and sustainable organisation. Employee knowledge – a component of organisational knowledge synergy – is multifaceted and consists of different content factors with quantitative and qualitative expressions. A comprehensive evaluation of this object requires multi-criteria evaluation methods to transform data, build a hierarchy of indicators and get an aggregated estimate. The article analyses the employee knowledge evaluation process and characteristics of multi-criteria evaluation methods, explaining why they are used in employee knowledge evaluation.