Rodyti trumpą aprašą

dc.contributor.authorPalšaitis, Ramūnas
dc.contributor.authorPonomariovas, Andrejus
dc.date.accessioned2023-09-18T19:13:39Z
dc.date.available2023-09-18T19:13:39Z
dc.date.issued2012
dc.identifier.issn1407-6160
dc.identifier.other(BIS)VGT02-000025007
dc.identifier.urihttps://etalpykla.vilniustech.lt/handle/123456789/136938
dc.description.abstractInvestigations show a growth of requirements for goods transportation quality by rail. There is a need to analyse in details goods transportation system by rail to meet requirements of market and give extra boost to development transportation service quality. The purpose of the current article is to give a partial overview about the experts, freight forwarders and customers’ survey results. The analysis of customers’ answers showed that they are not fully satisfied with quality of the service. It was identified that freight forwarders and other transportation service providers must carry out regular self-assessment of performance against defined criteria of service. Clear and united criteria of cargo transportation quality by rail will make easier to choose transport mode, transport means and route. The survey data and literature analysis showed that there is a vast range of criteria to be proposed for rail service quality evaluation, but no one of the models is prevailing. The analysis showed that most often the mentioned criteria are linked with the information, rolling stock, reliability and punctuality.eng
dc.formatPDF
dc.format.mediumtekstas / txt
dc.language.isoeng
dc.relation.isreferencedbyVINITI
dc.relation.isreferencedbyScopus
dc.source.urihttp://versita.metapress.com/content/gk576j6531204rvq/fulltext.pdf
dc.titleAssessment of rail freight transport service quality
dc.typeStraipsnis Scopus DB / Article in Scopus DB
dcterms.references7
dc.type.pubtypeS2 - Straipsnis Scopus DB / Scopus DB article
dc.contributor.institutionVilniaus Gedimino technikos universitetas
dc.contributor.institutionAB „Lietuvos geležinkeliai“
dc.contributor.facultyTransporto inžinerijos fakultetas / Faculty of Transport Engineering
dc.subject.researchfieldS 003 - Vadyba / Management
dc.subject.researchfieldT 003 - Transporto inžinerija / Transport engineering
dc.subject.enRail freight
dc.subject.enQuality indicators
dc.subject.enForwarders
dcterms.sourcetitleTransport and telecommunication
dc.description.issueno. 3
dc.description.volumeVol. 13
dc.publisher.nameVersita
dc.publisher.cityWarsaw
dc.identifier.doi10.2478/v10244-012-0015-7
dc.identifier.elaba3991277


Šio įrašo failai

Thumbnail

Šis įrašas yra šioje (-se) kolekcijoje (-ose)

Rodyti trumpą aprašą