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Customer relationship management application value measurement: cost – oriented approach appliance
(5th international scientific conference "Business and management' 2008". 16-17 May 2008 Vilnius, Lithuania : conference proceedings [abstracts] / International North German Academy of Informatology (Stralsund), Vilnius Gediminas Technical University, Riga Technical University, Tallinn University of Technology, Brno University of Technology, Slovak University of Technology, Technical University (Sofia, Bulgaria), University of Foggia (Italy), Information Society Development Committee under the Government of the Republic of Lithuania, Lithuanian Academy of Science, Infobalt Lithuania, 2008) -
Customer relationship management application value measurement: cost – oriented approach appliance
(5th international scientific conference "Business and management' 2008". 16-17 May 2008 Vilnius, Lithuania : selected papers / International North German Academy of Informatology (Stralsund), Vilnius Gediminas Technical University, Riga Technical University, Tallinn University of Technology, Brno University of Technology, Slovak University of Technology, Technical University (Sofia, Bulgaria), University of Foggia (Italy), Information Society Development Committee under the Government of the Republic of Lithuania, Lithuanian Academy of Science, Infobalt Lithuania, 2008)Calculating total cost of ownership (TCO) and benefits, building a business case and applying financial measurement methodologies help a company make right CRM investments solution and build a compelling justi-fication for ... -
Customer relationship management application value measurement: cost – oriented approach appliance
(5th international scientific conference "Business and management' 2008". 16-17 May 2008 Vilnius, Lithuania : conference proceedings [CD] / International North German Academy of Informatology (Stralsund), Vilnius Gediminas Technical University, Riga Technical University, Tallinn University of Technology, Brno University of Technology, Slovak University of Technology, Technical University (Sofia, Bulgaria), University of Foggia (Italy), Information Society Development Committee under the Government of the Republic of Lithuania, Lithuanian Academy of Science, Infobalt Lithuania, 2008)Calculating total cost of ownership (TCO) and benefits, building a business case and applying financial measurement methodologies help a company make right CRM investments solution and build a compelling justi-fication for ... -
Customer relationship management as business as strategy appliance: theoretical and practical dimensions
(Journal of business economics and management, 2007)The main purpose of this article is to provide an integral and managerially useful view of customer relationship management (CRM) as business strategy. The key objectives are: to analyze CRM origins, development and changes ... -
Customer Relationship Management in the International Banking
(2010)The final master thesis deals with the issues of managing customer relationships in international banking. Problems characteristic in relationships management, the importance and benefits are described. It includes the ... -
Customer segmentation by customer loyalty and customer value
(8-osios Lietuvos jaunųjų mokslininkų konferencijos "Lietuva be mokslo - Lietuva be ateities", įvykusios Vilniuje 2005 m. balandžio 21-22 d., medžiaga : mechanika, medžiagų inžinerija, pramonės inžinerija ir vadyba, 2005)The article deals with the problems appearing with costumer relationship, their degree of satisfaction, importance of measuring customer profitability, in our days. The concepts of customer loyalty and customer values were ... -
Customer service quality in B2B market from the buyer’s perspective
(10th International Scientific Conference “Business and Management 2018”, 2018)The importance of services for companies is significant and still increasing. Customers expect fulfilment of their requirements concerning not only the product, but also the quality of services relating to this product. ... -
Customers perceived corporate social responsibility: the case of Lithuanian telecommunication companies
(2nd Sustainable Solutions for Growth conference (SSG 2019). September 16-17, 2019, Wrocław, Poland : book of abstracts, 2019)Intense corruption, problems in compliance with liabilities, inefficiency of ethics codes and other factors stimulate discussions in the field of social responsibility. Social responsibility became a modern management ... -
Customization model for assessing the commercial potential of technologies to different technology manufacturing branches: development a set of factors
(Proceedings. 2th Entrepreneurship and Family Enterprise Research International Conference (EFERIC2018), Edinburgh, United Kingdom, 27-29 June 2018, 2018)Previously developed model for assessing the commercial potential of technologies is universal—dedicated for assessment technologies in all manufacturing branches. However, in the course of research has been established, ... -
Customized Manufacturing Project Management in Furniture Industry
(2022)In a rapidly changing and globalised world, project management seems to be dominant, as it is a successful organisation scheme that helps to achieve strategic goals. It is therefore clear that an understanding of the ... -
Customized ViNeRS method for video neuro-advertising of green housing
(International journal of environmental research and public health: Special issue "Trends in sustainable buildings and infrastructure", 2020)The implementation of advertising for green housing usually involves consideration of individual differences among potential buyers, their desires for residential unit features as well as location impacts on a selected ... -
Cutting theory and tools
(2003) -
Cyber effect and security management aspects in critical energy infrastructures
(Insights into regional development, 2020)The purpose of the paper is to compare various types of management models that regulate the response to cyber threats to Critical Infrastructures. The development of an effective management model that regulates the response ... -
Cyber security management model for critical infrastructure protection
(International scientific conference "Contemporary issues in business, management and economics engineering 2021, 13–14 May 2021, Vilnius, Lithuania, 2021)Purpose – in this article, the authors propose a management model for Critical Infrastructure cybersecurity, further development of a model developed by Limba, Plėta, Agafonov, and Damkus (2017). Research methodology – ... -
Cyber security management of critical energy infrastructure in national cybersecurity strategies: cases of USA, UK, France, Estonia and Lithuania
(Insights into regional development, 2020)The progresses made in terms of cybersecurity in these past years have been huge, and the implementation of newer strategies has brought interesting results all over the globe. However, the full implementation of cybersecurity ... -
Cyber-attacks to critical energy infrastructure and management issues: overview of selected cases
(Insights into regional development, 2020)The purpose of the paper is to analyze the vulnerabilities of Critical Energy Infrastructures’ systems in the event of cyber-attack. The global tendency of cyber-attacks puts Critical Energy Infrastructures on one of the ... -
Cybersport: stages and content of usability testing of gaming interfaces and environments
(MATEC Web of Conferences. International Scientific Conference on Energy, Environmental and Construction Engineering, EECE 2018, Saint-Petersburg, Russia, November 19-20, 2018 / A. Borodinecs, V. Sergeev, N. Vatin (Eds.), 2018)The article explores the content and technologies of usability testing of user aspects of gaming interfaces and elements of the gaming environment used in eSports. Areas of usability research and the specificity of the ... -
Cycle-to-cycle variation of the combustion process in a diesel engine fueled with rapeseed oil—diethyl ether blends
(Energies: Bioenergy and Biofuels: Engines Efficiency and Sustainable Mobility, 2023)The application of rapeseed oil (RO) blends with diesel fuel and/or alcohols and/or ethers is known to significantly affect the combustion process. Aiming to further investigate the effects of rapeseed oil in a blend with ... -
Cyclic fracture analysis of semi-natural cast iron plate with metallurgical defects layer
(Solid State Phenomena : Mechatronic Systems and Materials : materials production technologies : selected, peer reviewed papers from the 5th International conference on mechatronic systems and materials MSM 2009, which was held in Vilnius, Lithuania, from 22 to 25 October 2009, 2010)Fatigue fracture of the semi-natural cast iron plate with dross and carbon float defects was analyzed. Crack formation and propagation were traced under the programmable cyclic load of the pure bending. The focuses of the ... -
Cyclic fracture analysis of semi-natural cast iron plate with metallurgical defects layer
(The 5th International Conference "Mechatronic Systems and Materials". MSM-2009 : abstracts, 22-25 October, 2009 Vilnius, Lithuania / Vilnius Gediminas Technical University, 2009)