Estimation of technological development of transport enterprises

Abstract

The article examines the problems of technological development of transport companies and the use of this development as one of the tools for the competitiveness of transport companies and ensuring the quality of transport companies’ transportation services. Modern Information Technology (IT) of transport companies improves the management of information flows and enables better service of the company’s customers or passengers. The technological development of transport companies is inseparable from the availability and use of information technologies and telecommunications. Based on the analysis of literature sources, an expert evaluation questionnaire with the concepts of factors − explanations were formed and prepared, and a list of experts to be interviewed was compiled. During the structural analysis of the technological development of enterprises, the components of the technological development process of the transport enterprise and the factors determining the technological development of the transport enterprise are identified. An expert evaluation questionnaire is developed according to the identified quality criteria of the impact of transport technologies on freight or passenger transport. After processing the data of the expert survey, the criteria are arranged and the results of the research are presented. Conclusions and suggestions are presented at the end.