Assessment of trends in improving the performance of transportation companies

Abstract

Nowadays the principles of traditional business are obsolete and require new, more efficient ways of working. By integrating information technology into traditional business processes, the boundaries of the organization are constantly expanding, a wider range of target customers is brought together, and operational efficiency is improved. Every company needs to use information technology in its day-to-day operations to stay competitive. Companies offering transportation services expect more customers, a better quality of service, and shorter working hours. However, a problem arises when unsuitable the application of business principles hinders the activities of many transport companies and reduces development opportunities. The objective of this article is to evaluate the tendencies of improving the activity of transportation companies. To achieve this objective the main tasks are formed: to analyze the theoretical aspects of transportation activities to perform an analysis of the activities of Lithuanian transportation companies; to provide ways to improve transportation performance and to assess opportunities. The following research methods are used: analysis of scientific literature, analysis of statistical data, SWOT analysis, and forecasting method.