Towards sustainable renovation: key performance indicators for quality monitoring

Abstract

The aim of this study is to propose the rational quality monitoring of the renovation process with methodology for data collection and analysis. The presented approach is based on a complex system of criteria that enables the comprehensive evaluation of the quality of the renovation process. Methodology that is developed for the rational quality monitoring of the renovation process can be used for long term monitoring activities to ensure that the system is up to date, while reflecting the concerns of the key stakeholders and the transfer of requirements. The main emphasis lies on the identification of the rapidly changing environment (regulations, technologies, needs and expectations of building owners, etc.). Quality monitoring will also serve as an analytical framework to analyze the effects of renovation and to identify what measures shall be undertaken to ensure that the renovation delivers the most positive results. This paper presents the case study analysis of renovated multi-family apartment buildings, the existing indicators of the renovation monitoring scheme and the structure of the proposed monitoring system of the renovation processes, key indicators, the main components of the system, and their links.