Factors of successful implementation of ERP systems

Abstract

The aim of this article is to establish the factors of the success of implementation and analyse differences in evaluations opinions experts and users of ERP systems. Implementation of enterprise resource planning systems is a highly complex process which is influenced not only by technical, but also by other factors. The problem of successful implementation of ERP is analysed in the majority of works considering the process of implementation and the factors determining a successful or unsuccessful result of this process. Different authors present different factors determining the success of implementation of ERP. The analysis and generalisation all of these factors makes it possible to identify the main factors determining the success of implementation of ERP. In order to establish the opinion of Lithuanian ERP specialists and users about the importance these factors the survey was conducted.