Kelių tiesimo specialistų požiūris į visuotinę kokybės vadybą

Abstract

Lithuania and Poland, having switched from the planned economy to the market economy, the same as other post-communist countries have encountered the changes in the essential notions related to quality. The main differences in these quality notions manifest in the principles of the total quality management principles. The point of the total quality management lies in the face that each road building enterprise and its suppliers, customers, designers, production users should function as an integral unit. The last difference between the traditional planned management and the total quality management regulations reveals that success of an organisation is substantially influenced by training and qualification improvement of its employees. [...].