Challenges of CRM software implementations in Lithuania

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Date
2005
Author
Tamošiūnienė, Rima
Jasilionienė, Regina
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Abstract
In this paper CRJVI and challenges of CRM software implementations in Lithuania are analyzed. Paper authors separate challenges of Lithuanian companies CRM software implementations in to two major groups: challenges concerned with companies CRM strategy and challenges concerned with CRM software implementation projects.
Issue date (year)
2005
URI
https://etalpykla.vilniustech.lt/handle/123456789/140313
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