Adoption of information systems by trade and manufacturing enterprises

Abstract

So, the paper presents the results of investigations about the adoption of different information system in two industries located in 32 European countries. National level of 32 European countries is used to seeking to describe environmental factors on country level. The research is aiming to propose framework helpful to compare enterprises by geographic location and their ability to adopt information systems. In literature different factors that influence the adoption of information systems are suggested for benchmarking. Therefore the classical adoption theories are tending to neglect market and industry characteristics as important factors in the adoption decision, in the paper the set of factors are used to explore complex organizations and industry adoption patterns. The study presented in the paper contains three different aspects. First, the adoption of information systems is disclosed from different perspectives. Second, a theoretical framework that incorporates factors determining the ability of companies to adopt information systems is presented. Third, the application of framework for manufacturing and trade enterprises, located in 32 European countries, is given. The article is based on comparative and multiple criteria analysis. For the suggested framework, the set of criteria and the multiple criteria evaluation method (COPRAS) is used. The proposed approach can be useful for decision-making practitioners who analyse the perspectives and adoption of information systems.