Evaluation of the factors affecting the knowledge appliance process efficiency
Abstract
PURPOSE. To determine the factors affecting the efficiency of knowledge appliance process which can serve as a basis for evaluation and improvement of knowledge appliance process in an organisation. METHODOLOGY. To determine the factors being of importance for evaluation and problems of the efficiency of knowledge appliance process and to systematise the factors we have used theoretical analysis, comparison and generalisation methods and applied multiply assessment methods. FINDINGS. The scientists, who analyse factors of knowledge appliance process efficiency, interpret them differently. This makes it difficult to decide, which view reflects the reality of knowledge appliance process and makes its evaluation more accurate and comprehensive. As a result of scientific literature analysis the primary list of factors affecting the efficiency of knowledge appliance process was made for the further evaluation to solve the mentioned problem. ORIGINALITY. Organisations often face the problem of knowledge value loss when existing knowledge is not used in work or its implementation is not effective. The effective knowledge appliance process should be ensured by making the microclimate of organisation and its infrastructure suitable for using existing or new knowledge. To start the process of implementation of new knowledge at an enterprise effectively the most important factors affecting the efficiency of knowledge appliance process should be determined by the new methods of complex evaluation of factors and the process improvement suggested in this article. PRACTICAL VALUE. The factors affecting the efficiency of knowledge appliance process were identified based on scientific literature analysis. The evaluation of the factors allows us to identify the problematical areas of knowledge appliance process and to make the decisions to improve it.