| dc.contributor.author | Čižiūnienė, Kristina | |
| dc.contributor.author | Vitkūnas, Rolandas | |
| dc.date.accessioned | 2023-09-18T20:19:07Z | |
| dc.date.available | 2023-09-18T20:19:07Z | |
| dc.date.issued | 2020 | |
| dc.identifier.uri | https://etalpykla.vilniustech.lt/handle/123456789/148676 | |
| dc.description.abstract | This article analyses the quality of car rental services, analysing quality criteria of car rental services. A survey of respondents was conducted on the basis of services provided by a car rental company established in Vilnius, the Republic of Lithuania, aiming to identify car rental criteria and to determine their importance. The article presents the survey results and their analysis, also providing conclusions and a list of references. | eng |
| dc.format | PDF | |
| dc.format.extent | p. 122-131 | |
| dc.format.medium | tekstas / txt | |
| dc.language.iso | eng | |
| dc.relation.ispartofseries | Lecture notes in intelligent transportation and infrastructure 2523-3440 2523-3459 | |
| dc.relation.isreferencedby | SpringerLink | |
| dc.relation.isreferencedby | Conference Proceedings Citation Index - Science (Web of Science) | |
| dc.relation.isreferencedby | Conference Proceedings Citation Index - Social Science & Humanities (Web of Science) | |
| dc.source.uri | https://doi.org/10.1007/978-3-030-38666-5_13 | |
| dc.source.uri | https://link.springer.com/chapter/10.1007/978-3-030-38666-5_13 | |
| dc.title | Analysis of quality of car rental services following example of “Citybee” | |
| dc.type | Straipsnis konferencijos darbų leidinyje Web of Science DB / Paper in conference publication in Web of Science DB | |
| dcterms.references | 10 | |
| dc.type.pubtype | P1a - Straipsnis konferencijos darbų leidinyje Web of Science DB / Article in conference proceedings Web of Science DB | |
| dc.contributor.institution | Vilniaus Gedimino technikos universitetas | |
| dc.contributor.institution | Tarptautinė teisės ir verslo aukštoji mokykla | |
| dc.contributor.faculty | Transporto inžinerijos fakultetas / Faculty of Transport Engineering | |
| dc.subject.researchfield | T 003 - Transporto inžinerija / Transport engineering | |
| dc.subject.researchfield | S 004 - Ekonomika / Economics | |
| dc.subject.researchfield | S 003 - Vadyba / Management | |
| dc.subject.vgtuprioritizedfields | TD0303 - Žalioji logistika, tarptautiniai transporto koridoriai / Green logistics and international transport corridors | |
| dc.subject.ltspecializations | L106 - Transportas, logistika ir informacinės ir ryšių technologijos (IRT) / Transport, logistic and information and communication technologies | |
| dc.subject.en | car rental | |
| dc.subject.en | service quality | |
| dc.subject.en | Citybee | |
| dcterms.sourcetitle | TRANSBALTICA XI: Transportation science and technology: Proceedings of the international conference TRANSBALTICA, May 2-3, 2019, Vilnius, Lithuania | |
| dc.publisher.name | Springer | |
| dc.publisher.city | Cham | |
| dc.identifier.doi | 000613016800013 | |
| dc.identifier.doi | 10.1007/978-3-030-38666-5_13 | |
| dc.identifier.elaba | 50404260 | |
