Characteristics of top management teams and international performance of SMEs in CEE country’s context

Abstract

This study aims to identify the role of top management team (TMT) in the internalization process and vital characteristics for successful internationalization. The literature analysis presents the evolution of TMT concept, its relatedness to internalization conditioned by resource dependency theory and institutional theory and current studies on TMT characteristics linked to internationalization. Conducted research also let us to identify which abilities, skills, or knowledge TMTs are missing, aiming to achieve better international performance. The study contributes to current small and medium-sized enterprises (SMEs) internationalization studies by providing insights, a deeper analysis of such phenomena and future research directions. Consequently, the study provides directions for SMEs, seeking to improve their performance of international activities. The practical implications of the study’s results are related to the selection and recruitment of new TMT members or recommendations for training. The evaluation of candidate’s experience, personal qualities, and communication skills are important in hiring process of managers. It might require the improvement in selection process by including business case simulation, trial day, or references from previous employers. TMT members’ capabilities should be regularly evaluated by peers and if necessary specialized training should be provided on time.