A framework for assessing trust in e-government services under uncertain environment
Data
2022Autorius
Shayganmehr, Masoud
Kumar, Anil
Garza-Reyes, Jose Arturo
Zavadskas, Edmundas Kazimieras
Metaduomenys
Rodyti detalų aprašąSantrauka
In this study, a novel framework was proposed to assess the trust in e-government (e-Gov) services under an uncertain environment. The proposed framework was applied in Iranian municipality websites of e-Gov services to evaluate the readiness score of trust in e-Gov services.