On goal-oriented business process simulation

Abstract

Nowadays organizations are becoming even more focused on their business processes (BP) and in addition increasing interest in goal-oriented BP. Traditional BP simulation approaches consider BP as a pre-defined sequence of activities, limiting possibilities to adapt a process model to changes occurring in the business environment. To be able to use dynamic BP in simulation we need an approach, which enables us to use goal-oriented BP in simulation. In this paper, we present concept of a goal, goal-oriented approach and goal-oriented BP modeling. In addition, we presented the general way to describe simulation state and by doing that — describe the simulation goal. Moreover, we presented general ideas how simulation engine should select most beneficial activities during simulation runtime.