Economic aspects of increasing value and scope of shared services centres

Abstract

Development of Business Services Market and shift from manufacturing to services economy, where customer-oriented solutions, innovation and global networks are key valuables, forced appearance of business forms such as Shared Services Centres (SSC), which are paralleled with Business Process Outsourcing, Global Business Services. This business proved its advantage in private and public sector and increased in value and scope. SSCs are seen as economic catalyst, competitive business solution of organizations with entrepreneurial mindset. SSCs accelerate economic multiplier, which is seen in internal organizational aspects and external economic aspects. The aim of this paper is to escalate economic aspects of increasing value and scope of SSC‘s.