Building confidence in business negotiations and business conversations
Santrauka
We could say that in doing so people must be very careful, because other people can recognise manipulation. Trust building requires communication and willingness to cooperate from both (or more) participants. If one side shows inclination to trust and the other will indiscriminately keep focusing only on their own goals, one naive case of trust will soon be followed by... distrust. The importance of trust or distrust intensifies when two people or groups are functionally interdependent, and any error in the process can harm them both or the entire group.