Manager's training for business meetings and negotiations: development of communication competencies in bargaining process

Abstract

Knowing how to communicate efficiently, to understand psychology ol negotiation partner, and the interests of the organization he is representing is the reason of business meetings and negotiations success. To do this well one needs to know the essence of communication, be able to read signs of verbal and nonverbal communication, expressions, to create system for preparation of negotiations, be able to provide and receive information, to argue their positions, to respond to comments to neutralize them, to understand, to resist Upon the manipulations and know how to complete the negotiations as appropriate. Business meetings and negotiations are based on the interaction of personalities. This interaction may take place in cooperation or in the fight. You can formulate the rules of game by yourself, or you can lake the conditions given by other side. A good negotiator must know how to resist the influence and manipulation, to argue and defend ihcii proposals, to resist the pressure, to make his opponent into a partner, in to move from lighting positions in negotiating situation into co-operation track.