Browsing 10th International Scientific Conference “Business and Management 2018” by Institution "Czestochowa University of Technology"
Dabar rodomi įrašai 1-2 iš 2
-
Contemporary quality management model of professional services in B2C and B2B systems cooperation
(10th International Scientific Conference “Business and Management 2018”, 2018)In the paper the method for assessing the quality of professional services in the B2C (business to customer) and B2B (business to business) systems has been presented. The quality evaluation is analyzed according to ... -
Methods of service quality assessment – preliminary results of survey for enterprises
(10th International Scientific Conference “Business and Management 2018”, 2018)There are many service enterprises on the market, which offers different type of services practically every day. Quality assessment of such services is very difficult. There are many methods that can be used in such a ...