The concept of manager: critical analysis and competencies required

Abstract

The aim of the research is to analyse manager’s competence groups, a manager role in modern enterprise and clarify what competences are required for managers in knowledge intensive business service (KIBS) organizations. Authors assumed that natural changes in the external environment lead to appearance and development of new managerial activities and competences or manifestation of a certain set of competencies. Previous researchers reveal that new context of teams that are diversified in terms of locations, disciplines and social groups require managers to act differently. Other researchers emphasize acceleration of technological novelties and presence of new organizational forms such as small and medium enterprises (SMEs) also creates new operational processes and managerial activities. Business society and labor market expect a professional who acts in different roles of entrepreneur, leader, and manager simultaneously. The authors conducted literature overview and identified ten leading competencies that are necessary for a manager in KIBS.