Risk factors in outsourcing cooperation

Abstract

The risk of outsourcing cooperation is one of the key issues taken into consideration by the client and service provider. Among risk factors are those that are dependent on the importance of outsourcing for the client and on the extent of integration between parties, as well as factors, that may appear regardless of the nature of cooperation. The objective of the paper is to identify and characterize risk factors grouped according to the transactional, operational or strategic nature of cooperation risk. The paper contains examples of negative scenarios, caused by these factors. Proposals of solutions, taken to reduce the risk of cooperation are also included.