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dc.rights.licenseKūrybinių bendrijų licencija / Creative Commons licenceen_US
dc.contributor.authorDrejeris, Rolandas
dc.contributor.authorVestertė, Jurga
dc.date.accessioned2024-12-18T08:37:25Z
dc.date.available2024-12-18T08:37:25Z
dc.date.issued2015
dc.date.submitted2015-06
dc.identifier.issn1816-6075en_US
dc.identifier.urihttps://etalpykla.vilniustech.lt/handle/123456789/156151
dc.description.abstractNowadays public services are challenged in number of ways. The transformation of societies, technological innovations, and budgetary pressures force the governments to be more efficient, reduce costs, improve the quality of decision-making, promote greater trust in public organisations, and tackle the higher expectations of modern citizens or businesses. Under these conditions, it is critical to search for new innovative models of new service development in the public sector, and methods that turn ideas and insights into viable offers to the citizens or business. The aim, in the first part of the article, is to analyse the theoretical background for new service development and innovation processes. The second part examines the new approaches to public services development that emerge as paradigm shifts in modern societies. Lastly, the article engages to identify the major elements that aggregates the new service design process in the public sector, unpack their dimensions, and clarify the process differences from the one in the private sector.en_US
dc.format.extent19 p.en_US
dc.format.mediumTekstas / Texten_US
dc.language.isoenen_US
dc.relation.urihttps://etalpykla.vilniustech.lt/handle/123456789/155432en_US
dc.rightsAttribution 4.0 Internationalen_US
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/en_US
dc.source.urihttps://www.aasmr.org/jsms/Vol5/No.3/JSMS-VOL5-NO3-5.pdfen_US
dc.subjectpublic servicesen_US
dc.subjectservice innovationen_US
dc.subjectnew service development (NSD)en_US
dc.subjectservice designen_US
dc.subjectprocess modelen_US
dc.titleNew public service development: identifying elements of process modelen_US
dc.typeKonferencijos publikacija / Conference paperen_US
dcterms.accessRightsLaisvai prieinamas / Openly availableen_US
dcterms.accrualMethodRankinis pateikimas / Manual submissionen_US
dcterms.dateAccepted2015-09
dcterms.licenseCC BYen_US
dcterms.references42en_US
dc.description.versionTaip / Yesen_US
dc.contributor.institutionVilniaus Gedimino technikos universitetasen_US
dc.contributor.institutionVilnius Gediminas Technical Universityen_US
dc.contributor.facultyVerslo vadybos fakultetas / Faculty of Business Managementen_US
dc.contributor.departmentVadybos katedra / Department of Managementen_US
dc.contributor.departmentSocialinės ekonomikos ir vadybos katedra / Department of Social Economics and Business Managementen_US
dcterms.sourcetitleJournal of System and Management Sciencesen_US
dc.description.issueno. 3en_US
dc.description.volumevol. 5en_US
dc.identifier.eissn1818-0523en_US
dc.publisher.nameSuccess Culture Pressen_US
dc.publisher.cityHong Kongen_US
dcterms.description.notehttp://www.aasmr.org/jsms/PublicationEthics/en_US


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Kūrybinių bendrijų licencija / Creative Commons licence
Except where otherwise noted, this item's license is described as Kūrybinių bendrijų licencija / Creative Commons licence