Evaluation of ICT usages in virtual business by applying MCDM methods

Abstract

The purpose of this study is to analyse integration and use of information and communication technologies (ICT) in virtual business. Current state of development of information and communication technology (ICT) connects individuals across time and space in one common environment that is accessible for anyone, creating the virtual world. ICT allows formation of virtual teams to accomplish various functions in work, education and private life. The statistical data helps us to know information about functioning of virtual business and their growth. The article concerns the techniques for the assessment of ICT use in virtual businesses. Virtual business, because of absence long year practise, facing specifics problems, different from traditional business. The ICT use in every businesses endeavour has differences. Novelty of this article The approach provided by this research include some methods for multi criteria decision support by applying SAW and other methods. On the case study we demonstrate the evaluation of ICT usage in business in Lithuania with comparison of other countries. The SAW method provide the structure of decision making which can help us to evaluate the usage of ICT in business.