Assessment of facility management candidates by applying game theory

Abstract

Changing economic conditions impact on private property, real estate market and pursuit for business investments. Subsequent to in the process of building design and construction, the services provided for management of facilities are crucial to the quality of life of numerous inhabitants. The study findings on the importance, performance and cost-effectiveness of such facility management (FM) services have yet to be seen. A number of evaluation criteria are proposed that could significantly impact on the successful selection of FM services. The main factors to consider are general management (GM); security (S); cleaning (C); building characteristics (B), which are the key success factors in the process of choosing FM services. The game theory was used to rank the best candidate of FM services for commercial estates. The case-study demonstrated that the presented model can be used for practical problem solving.