Ways to improve job satisfaction among medical personnel in the healthcare system: the case of Georgia

Abstract

The sustainable development of any modern country is ensured by a healthy society. The healthcare sector is one of the most important components of a country’s social policy, as public health directly affects the labor potential and well-being of its citizens. Goals and objectives. Modern medicine, along with continuous development, creates significant opportunities for the prevention and eventual cure of various diseases. In this process, the education, responsibility and job satisfaction of medical personnel play a vital and relevant role. Our scientific research focuses on identifying the main factors that determine the job satisfaction of medical personnel, studying its current state and developing strategies for its improvement. Research results. Our research has shown that the job satisfaction of medical personnel is directly proportional to the degree of satisfaction with the medical services received by the patient. Satisfaction from patient care is most influenced by work experience (Chi-square = 17.032, P = 0.002). Besides, 53.1% of the interviewed medical staff are satisfied with the training and development programs offered by the organization, 47% positively evaluate collaboration among colleagues, and 41.5% are satisfied with the organization’s support in international activities. Conclusion. The findings and recommendations will help managers of healthcare organizations develop appropriate strategies to improve job satisfaction and overall organizational effectiveness.