Application of digital technologies for sustainable business development

Abstract

The last century’s economic progress, technology and digitalization have led to efficient use of time resources and shortened distances. Due to technological progress, changes, and the variety of communication tools, part of the business processes transferred to the digital space became faster and easier; there were opportunities to contact or chat with people in all corners of the world, regardless of the distance. Digital technologies raise living standards and improve the service sector. At the beginning of the twenty-first century, the field of digital technologies has provided a variety of predictions to determine the state of the fundamental concepts in the field, as well as to stimulate debate, help allocate and implement resources, initiatives, and initiate research to improve the understanding of many revolutionary topics related to the digitalization transition. Since 2000, publications focused even more on automation and digital technologies. The authors describe the impact of digital technologies on sustainable business development. At the end, the authors present the results of the bibliometric analysis, during which 8 different thematic clusters were formed; the main keywords are “digitalization”, “business”, “management”, and “sustainability”. Each cluster includes contemporary criteria published in the last two years, specifically 2022–2023. To fill the thematic gaps, the authors presented studies by topic.