Talent management in public administration institutions: the case of Latvian customs

Abstract

Creation of highly professional public sector and professional customs administration is a key issue for sustainable development of national economies while employees are key persons for customs administration. Attracting talented employees, retaining and attracting the best employees are some of the strategic issues for the customs authorities in order to ensure the public interests. The paper aims at exploration of current human resource management system of the Latvian customs and the identification of talent management system implementation factors. Analysis of model advantages is also conducted. The conventional quantitative and qualitative data analysis methods of economics as well as inductive and deductive research methods were used. The research resulted in the creation of the proposals for the possible talent management model in the Latvian tax and customs administration.